This Privacy Policy describes how All Star Shuttles (“we,” “us,” or “our”) collects, uses, and protects your information when you use our shuttle services and website.
Company Information
All Star Shuttles
California, United States
Email: service@allstarshuttles.com
Phone: +1 (858) 400-0476
Website: https://allstarshuttles.com/
Information We Collect
Information You Provide
We collect only the information necessary to provide our shuttle services:
- Contact Information: Name, email address, phone number
- Service Information: Pickup/drop-off locations, travel dates and times
- Payment Information: Billing address (payment processing handled by secure third-party processors)
Automatically Collected Information
Our website may automatically collect:
- Basic device information (browser type, operating system)
- Website usage data (pages visited, time spent)
- IP address for security and operational purposes
How We Use Your Information
We use your information solely for:
- Service Delivery: Scheduling and providing shuttle services
- Communication: Confirming bookings, service updates, and customer support
- Safety: Ensuring secure and reliable transportation services
- Legal Compliance: Meeting regulatory requirements for transportation services
Data Sharing
We maintain strict limits on data sharing:
We DO Share Information:
- Service Providers: Only with essential vendors (payment processors, booking platforms) under strict confidentiality agreements
- Legal Requirements: When required by law enforcement or court orders
- Safety Emergencies: When necessary to protect passenger or public safety
We DO NOT Share Information:
- We do not sell, rent, or trade your personal information
- We do not share data for marketing purposes with third parties
- We do not use your information for advertising or promotional activities by other companies
Data Security
We implement industry-standard security measures:
- Secure data transmission and storage
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
- Secure deletion of data when no longer needed
Your Rights
You have the right to:
- Access: Request copies of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Portability: Receive your data in a structured format
- Opt-out: Unsubscribe from non-essential communications
To exercise these rights, contact us at service@allstarshuttles.com.
Data Retention
We retain your information only as long as necessary:
- Active Bookings: Until service completion and payment processing
- Completed Services: Up to 7 years for tax and legal compliance
- Marketing Communications: Until you opt-out
- Website Data: Automatically deleted after 24 months
Cookies and Tracking
Our website uses only essential cookies for:
- Maintaining your session while booking
- Remembering your preferences during your visit
- Ensuring website security
We do not use cookies for advertising or tracking across other websites.
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If we discover such information has been collected, we will delete it immediately.
Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of other websites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting updates on our website
- Sending email notifications to registered users
- Providing 30 days’ notice before changes take effect
Contact Us
For questions about this Privacy Policy or your personal information:
Email: service@allstarshuttles.com
Phone: +1 (858) 400-0476
Website: https://allstarshuttles.com/
This Privacy Policy is designed to comply with applicable privacy laws including the California Consumer Privacy Act (CCPA) and other relevant regulations.
